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As our environment is constantly changing, there is a lot to know in order to stay ahead. As owners of an innovative real estate brokerage in Toronto (North America's largest real estate board) Katie and Daniel Steinfeld also work daily with a whole lot of people who are looking for that edge to separate themselves from the pack. This podcast cuts through the noise. No gimmicks, no 12 step programs, no magic pill. It's real talk and useful content to dive into the topics that matter in today's real estate market. It's time to Level Up.
Episodes
Monday Jul 20, 2020
031 - Managing Client Expectations
Monday Jul 20, 2020
Monday Jul 20, 2020
When you are dealing with the biggest transactions in your clients' lives, you better be sure they have expectations. Your ability to understand your clients, and to communicate clear expectations, is vital to your relationships, and the overall experience.
In this episode, we discuss exactly how to manage expectations, and take clients and other stakeholders on a journey where surprises are limited, resulting in greater trust and the best possible experience (no matter what happens with the dollars and cents).
It's time to level up your ability to manage expectations.
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